If there is a power cut in the whole house, here is the procedure to follow:
- Check with your neighbours and in the street that the power cut is not generalized to the whole neighbourhood. In this case contact ENEDIS.
- Check at your electrical panel that the general supply fuse is armed.
- If the fuse was not armed and continues to blow, an element in your unit is too powerful for the socket where you plug it in or this equipment is faulty.
For more information, you can watch this video tutorial :
You can also send us a request via the ChatBot.
Please note: if after the intervention it turns out that the defect was your responsibility, you may be charged for it.
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