The water changes colour, what should I do?

If the water in the pool changes colour, here is the procedure to follow:

• Carry out a chlorine shock as soon as possible
• Empty and clean all the filters as well as the filtration unit

If these first actions do not solve the problem, you can send us a request via the ChatBot.

Please note: if after intervention it turns out that the defect was your responsibility, you may be billed for it.