The water is dirty, what to do?

If the water is dirty, here is the procedure to follow:

• Use the utensils provided to clean the pool
• Empty and clean all the filters and skimmers as well as the filtration unit
• Check that the right amount of product is present in the water

If these first actions have not solved the problem, you can send us a request via the ChatBot.

Please note: if after intervention it turns out that the defect was your responsibility, you may be billed for it.