In case of a defect with your small appliances, here is the procedure to follow:
- Check that the electrical outlet is working properly.
- For your coffee machine or kettle, descale regularly.
- For your toaster, empty the crumb tray regularly.
- If an error code appears, enter this code on the Internet to determine the cause of the problem.
For more information, you can consult this link: All tutorials by device
If your equipment is still under warranty, you can ask us for the invoice in order to contact the after-sales service and solve directly with them the problem of your equipment. For this, you can send us a request
You can also send us a request via the ChatBot.
Attention: if after intervention it turns out that the defect was your responsibility, you may be charged again.
If your equipment is still under warranty, you can ask us for the invoice in order to contact the after-sales service and solve directly with them the problem of your equipment. For this, you can send us a request via the ChatBot.
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