I have a refrigerator/freezer problem, what should I do?

In the event of a fault in the operation of your refrigerator/freezer, the following procedure should be followed:

• Check that the electrical outlet is working properly.
• Check that the thermostat is not set to 0.
• Check that the door seal is in good condition.
  
  

For more information, you can consult this link: All tutorials by appliance
You can also send us a request via the ChatBot.

Attention: if after intervention it turns out that the defect was your responsibility, you may be billed for it.
If your equipment is still under warranty, you can ask us for the invoice in order to contact the after-sales service and solve directly with them the problem of your equipment. For this, you can send us a request via the ChatBot.