In the event of a water leak, here is the procedure to follow:
- Turn off the water supply to the area affected by the leak or the general water supply if the first option is not possible
- If the leak is located on the drain, the seal of a sanitary equipment, a faucet, the float of your toilet flush... it is your responsibility to repair it.
- Following the repair of the leak, you will have to make a declaration of water damage to your insurance in order to take back the damages caused.
You can also make a request via the ChatBot.
Attention: if after the intervention it turns out that the defect was your responsibility, you may be charged for it.
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