The heater is too powerful, what should I do?

If you have too much heat, here is the procedure to follow:

• Check the thermostatic valve on your radiator (if it's not at maximum, if it's not spinning in a vacuum)
• Check the radiators in the common areas and with your roommates to see if there is a problem throughout the house.
• If an error code appears on your boiler, enter this code on the internet to determine the origin of the failure.

You can also send us a request via the ChatBot.

Attention: if after intervention it turns out that the defect was your responsibility, you may be billed.