If you encounter a problem during the check-in inventory (inaccessible form, rescheduled appointment, significant damages, etc.), we invite you to contact us directly from your tenant portal.
If you wish to add new comments to your check-in inventory regarding elements you did not notice at first glance, you have 10 days to report them to Colonies. We will only consider items for which you provide photos and/or videos within the given timeframe.